Data Privacy Statement

By using our on-line ticket reservation service or by filling in the contact form on the website of Yugoslav Drama Theatre in Belgrade, Kralja Milana 50 (hereinafter referred to as “the Theatre”) you give your consent to the use of your personal data. All data collected in this manner will be used exclusively for the purpose of establishing contact with the Theatre or (in case you ticked the box asking to receive information about the Theatre) to provide you with information regarding our work. All data is managed by Yugoslav Drama Theatre service in charge of handling personal data of our website users. This data is stored in a protected database where it shall remain until the user has asked for the data to be removed by sending an email to The data will not be disclosed to third parties except when required by law or with full consent of the person whose data is being processed. Personal data is processed pursuant to the Law on Personal Data Protection published in the “Official Gazette of the Republic of Serbia no. 87/2018. For further information on use of all data on our website, we ask you to consult our Privacy Policy.

Privacy Policy

Yugoslav Drama Theatre, Kralja Milana 50, Belgrade (hereinafter referred to as the Theatre) takes the protection of your personal data very seriously. Our Privacy Policy aims to keep you informed of the Theatre’s practices concerning collection, use and disclosure of information submitted by you via our website We kindly invite you to read our Privacy Policy in order to acquaint yourself with the information contained therein since by using this web page you will automatically be agreeing to the terms and conditions set out in this document. By accessing this website, you are agreeing to the binding nature of this Privacy Policy and give your consent for your data to be collected, used and disclosed in accordance with the rules set out in this Privacy Policy. This Privacy Policy is adopted in view of harmonisation with the Personal Data Protection Law as published in the “Official Gazette of the Republic of Serbia no. 87/2018 and General Data Protection Regulation (GDPR). General Data Protection Regulation (GDPR) is the (EU) Regulation Nº 2016/679 adopted by the European Parliament on 27th April, 2016 with the aim of protecting individuals and how their personal data is used and transferred. See text

Information we collect and process

Information which the Theatre collects and processes is as follows:

  • Information which can be used for identification purposes such as name, surname, e-mail address and telephone number (hereinafter referred to as: Personal data)
  • Information relating to you but which does not identify you as an individual
    Method of data collection
  • The Theatre collects your personal data which you yourself have supplied or automatically while visiting our website.

Personal Data

We solely collect data which you choose to provide while visiting our website. Personal data which we collect may include information which you have provided:

  • By using or filling in the form entitled “Contact Us” on our website
  • While booking tickets for one of the productions on our repertoire by using the ticket booking form
  • Other information supplied by you in any other way
    You are not required to supply any personal data. However, in these cases there is a possibility you may not be able to access the entire website content referring to ticket booking or contacting our staff.

Automatic data collection

During your visit to our website, we can automatically collect data relating to website usage, IP address and information collected through the use of cookies and other tracking technologies. By accessing our website you automatically give your consent to automatic collection and processing of aforementioned data.

Information that can be collected automatically while actively accessing and browsing our website is specific to your device, activities and browsing patterns and may also include:

  • Details relating to your visits to our website, including internet traffic, location, logs and other data related to communication or sources that you access and use on the website;
  • Information about your device and internet connection, including your IP address, operative system and type of browser.

Information collected automatically helps us improve our website and offer a better and more personalised service since it allows us to assess the number of visitors and their browsing patterns, store information regarding your preferences allowing us to adjust our website to your interests, enhance your search, recognise a returning visitor and conduct analyses of how visitors use our website for internal purposes in areas of marketing and research.

In this case, the Theatre may send information to its partners, service providers and all those who process this information on our behalf and according to our instructions in accordance with this privacy policy and all related safety measures. Our partners provide services such as development, maintenance, client support, information technology, payments, sales, marketing and data analyses. They have access to information that is necessary for performing these activities on our behalf and shall not disclose information or use it for other purposes.

Cookies and other technologies

Technologies used for automatic data collection may include:

  • Cookies (or browser cookies). Cookies are small pieces of data stored on the hard disk of your computer. You may not accept browser cookies by using appropriate settings on your browser. However, if you select this option, you may not be able to access certain sections of our website. If you do not set your browser to refuse cookies, our system will store cookies when you use a browser to visit our website.
  • Flash cookies. Certain functions on our website may use local shared objects (or flash cookies) for collecting and storing information about your preferences and navigation to and from our website. Flash cookies use different browser settings from those used for browser cookies.

How do we use information

The Theatre uses information collected about or supplied by you, including all personal data:

  • In order to provide information and services you require from us;
  • In order to supply updates, with your permission;
  • In order to give you access to interactive functions on our website;

Ensure safety of your personal information and other data

Yugoslav Drama Theatre undertakes all necessary measures in order to keep your information safe. To this effect, only authorised services of Yugoslav Drama Theatre, responsible for handling users’ personal data, have access to your personal information. In addition, we implement measures to ensure protection of your personal information from accidental loss and unauthorised access, use, change or disclosure. All information supplied by you is stored in secure databases. In order to protect your personal information, we have provided mechanisms that allow you to manage your information by setting your website to reject all or some browser cookies or to generate alerts when cookies are being sent. If you disable or reject cookies, please bear in mind that certain sections of this website may become inaccessible or may not function properly.

Information transfer via internet is not entirely safe. Although we are doing everything in our power to protect your personal data, we cannot guarantee the safety of your personal data supplied to our website. All personal data transfer is conducted at your own risk. We shall not be responsible in case your privacy settings are not properly adjusted or if you disregard the safety measures described on the website.
If you have any concerns regarding safety, please contact us by email at

Disclosing your information
The Theatre may disclose information collected about users (personal information collected by us or supplied by you as stated in this Privacy Policy) exclusively:

  • For provision of service for which you have supplied the information;
  • For other purposes for which you have given your consent;
  • If we are required to disclose or share your personal information in order to comply with a legal requirement (in case of a court order, for example)
  • In case we believe that the disclosure of information is necessary or appropriate for the protection of our rights, property, safety, our audiences or other persons.

Access to and updating your information

You may ask for notification, inspect or request a copy of any information we process, or exercise some of the rights based on inspection conducted: To update your personal information data that we hold about you by contacting us at If you do not wish the Theatre to use your information in any way, you may send a data deletion request by e-mail to

Other websites

Our website may contain links to other websites which we do not control and are not covered by this Privacy Policy. This means that this Privacy Policy may not be applied to those websites which is why we suggest that you read carefully the privacy policies of all the websites you visit. If you access other websites using the links provided, the operators of these websites may ask you for information which will be used according to their privacy policies, which may differ from ours.

Visitors under 18

If you are under 18, it is necessary to obtain authorisation from your parents or guardians before you provide us with personal information. Visitors who are under 18 and do not have the above mentioned authorisation are not allowed to provide us with personal information.
Parents who believe that their children may have left personal information and wish to verify this, i.e. request that this data be deleted may contact us on

Changes to our Privacy Policy

The Theatre reserves the right to change or modify this Privacy Policy in order to implement new technologies, regulations or for other purposes, without prior notification. Therefore, please re-check all the conditions next time you visit our website in order to acquaint yourself of any possible changes that may have taken place in the meantime. All information regarding changes to our Privacy Policy will be posted on this website. If you continue using our Services after the changes have come into effect, you will be consenting to the new Privacy Policy. The date of the last update to our Privacy Policy is stated at the bottom of the page.

Contact information

If you have any questions or comments relating to this Privacy Policy or wish to ask any additional questions regarding your personal data, please email us at:

This Privacy Policy was last updated on 1st September, 2019.